Indiegogo Launches New Guaranteed Delivery Program

Indiegogo Introduces Shipping Guarantee
In one of the most ambitious steps, Indiegogo is set to launch the new shipping guarantee to make sure that users get their creations. Earlier on, accepting the financed item was an assurance of the financed item being delivered without actually having to deliver it but the future is different.

Access to the program: intensity and validity
Certain facts concerning eligibility to Shipping Guarantee Program are subject to verification by Indiegogo’s Trust & Safety team. The program is available only for the companies that have previously run “successful campaigns” on the platform.

It also applies that all products should already be in what is referred to as the ‘final form’ before they can be considered for a patent.

HoverAIR X1 PRO: first under this warranty:
HoverAIR X1 PRO and X1 PRO MAX flying action camera is the first product to benefit from the program. The supporters of this project can sleep soundly: If the drones are not shipped by October 31, 2024, the company’s investment will be refunded.

Backer participation required
However, one should remark some pros and cons: contributors have to fill in surveys sent in by campaign owners to participate in the program. They will only have themselves to blame if they do not avail their shipping information to the company, especially where the customer service department has not intervened.

This over time has been negative in creating many myths and beliefs of unsuccessful campaigns that are a source of doubt to the potential contributors. However this new changes implemented by Indiegogo could eliminate these feelings, boosting confidence even if a company has not meet its shipping date.